In our latest case study, we look back at how we were able to address critical communication challenges across our customers’ sites. Our client maintain hundreds of assets that include sewage treatment works, water treatment works and sewage pumping stations, which, luckily for the general public, are in hard to reach rural areas. However, as you would expect in these areas, there is little to no mobile signal. With no mobile signal available, staff were unable to make calls or use essential apps, for instance the Welfare app that let supervisors know that lone workers flag emergencies to supervisors, which posed significant safety and operational risks. With any type of call being a no-go; the solution was for lone workers to drive up to 20 miles down the road to send and receive updates with management. That’s where T4S were able to help. We provided comprehensive coverage on every single site; now lone workers are confident they can stay connected with colleagues and stay safe in the event of an accident.

Due to the nature of the work, our customers’ staff often work alone, and travel from site to site in a company van. Due to where the sites are located, these journeys would typically be in areas without great coverage.

Now, thanks to T4S installing the Vehicle Hub in over 130 vehicles, lone workers are connected throughout the day. This means teams can be more dynamic with allocating resources as workforce management apps can be updated without workers having to “find signal”. Not to mention, thanks to the T4S Portal, supervisors are able to track locations in real time, making it easy to re-allocate jobs to the nearest person.